CRM 3.0 and IE8

Posted by (JavaScript must be enabled to view this email address) on Fri 12 Jun 2009

When accessing CRM 3.0 through IE 8 I was told that I had to “upgrade” to IE 6 SP1…surely this wasnt right?!

I tried running compatibility mode with no success…eventually out of sheer desperation I tried accessing the loader.aspx page directly and hey presto! it worked!

If you get the following error try changing your url to http://[servername]/loader.aspx instead of http://[servername]/

Unsupported Browser Version
Microsoft CRM requires Microsoft Internet Explorer 6 SP1 or later, running on a computer with Microsoft Windows XP, Microsoft Windows 2000, or Microsoft Windows Server 2003.
You need to upgrade your browser and try again.

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  4. I issued the dire warning to my team – if you upgrade to IE8, CRM 3.0 won’t work.  But then, strangely, my colleague Rez said that CRM3.0 (the same installation) worked for him under IE8.  Hmmm, I thought.  What is going on.  Here is the user-agent from Rez who is also running

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  5. The MSIE part was the same, but the o/s looked different.  Now, I seemed to remember a few different icons in the start menu – Internet Explorer and Internet Explorer (64 bit).  I knew I was running the 32 bit version, because there’s no 64 bit Flash plug-in.  You can see that in my user-agent – “Windows NT6.0; WOW64” (WOW is Windows on Windows) whereas Rez had “Windows NT6.1”.

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Brantas Limited specialise in Dynamics CRM, SharePoint and System Integration using the Microsoft Platform. We are all experienced developers in various fields with our own specialities complementing those of our team.

We have been working with SharePoint since 2003, including Installation and Administration, Migration, Development and Support.

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