What is Dynamics CRM?

Brantas configure Dynamics CRM to enable your business to perform successful sales, marketing and customer service activities. Whether you have a few employees or a few thousand, Dynamics CRM enables all customer-focussed businesses to maintain a clear view iof your customers. Dynamics CRM is a technology platform providing lots of useful sales, marketing and customer service capabilities out of the box. Dynamics CRM can be customised and extended to work for your business as well as being integrated with Microsoft Outlook.

Who Uses Dynamics CRM?

Sales staff can get more leads and close more business, marketing professionals can segment their customer lists and then market to each customer segment using campaign planning capabilities, and customer service representatives can respond quickly to customer issues and address problems using the built-in customer interaction tools. Because Dynamics CRM is built on an extensible platform it can be customised to integrate into your organisation and your automate business processes.

Why is Dynamics CRM better than the others?

Microsoft xRM means ‘anything’ relationship management; simply put it means that Dynamics CRM can be customised to provide different line-of-business applications. Business Applications built on Microsoft xRM provide enterprise ready capabilities for your business at a much lower cost and are completed in much less time than traditional bespoke applications. Your business can benefit from the flexible architecture that Dynamics CRM is built upon. Application changes can be delivered with far less development time meaning your business gets more for less!

How do I get Dynamics CRM?

We’ll help you successfully implement Dynamics CRM into your business; we’re certified by Microsoft to help you:

• Install Dynamics CRM and it’s components
• Configure Dynamics CRM to get the most out of it for your business
• Train your users on Dynamics CRM to become self-sufficient
• Customise and Develop Dynamics CRM to work the way you work

Call us, we’re more than happy to help you get the most out of Dynamics CRM.